Support articles for all purely group services

• Purely.Domains Account

  • Billing FAQs
  • Enabling/Disabling 2 Factor Authentication
  • How do I update my payment details?
  • How do I update the contact details on my account?
  • How to see emails sent to you from Purely.Domains
  • Sub contact accounts
  • How to cancel a product or service
  • Terms & Conditions
  • Service Notices/Status
  • How to raise a ticket
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• Domain Names

  • Configuring your domains
  • Understanding Domains
  • Transfers
  • TLDs
  • Nominet Data Quality Policy
  • Understanding the ICANN Verification Process
  • ICANN Verification – Is this real or fake?
  • Why have my domain names not automatically renewed?
  • Why was my transfer cancelled?
  • Can I cancel the order of my domain name?
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• Policy

  • purely.domains
  • purely.group
  • purely.tools
  • purely.website
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• Purely.Website

  • Accessing the control panel
  • Accessing billing / support
  • Service Notices/Status
  • PHP/ionCube
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• Purely.Domains Services

  • Ox App Suite
  • Marketgoo SEO
  • SpamExperts Email Security
  • Web Hosting
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• Purely.Domains DNS

  • Create DNS Zone
  • Adding A Records
  • Adding AAAA Records
  • Adding CNAME Records
  • Adding MX Records
  • Adding NS Records
  • Adding SPF Records
  • Adding SRV Records
  • Adding TXT Records
  • Setting up your domain with Shopify
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